Shipping policy
Shipping & Delivery
At Aavya, we strive to deliver your orders safely and as quickly as possible.
Processing & Dispatch Time
- All orders are processed and dispatched within 2–3 business days from the date of order confirmation.
Delivery Time
- Once dispatched, orders are typically delivered within 3–5 business days, depending on the delivery location and courier partner availability.
- The total estimated delivery timeline is 7–10 business days from the date of placing the order.
Order Tracking
- Once your order has been shipped, a tracking link and shipment details will be sent to your registered email address and/or mobile number.
- You can use the tracking information to monitor the status of your shipment in real time.
Delivery Delays
While we make every effort to deliver orders within the estimated timeframe, delays may occur due to:
- Public holidays
- Natural calamities
- Weather conditions
- Logistics or courier-related issues
- Remote delivery locations
In such cases, we appreciate your patience and understanding.
Incorrect Address Information
Customers are responsible for providing accurate shipping details at the time of placing the order. We shall not be liable for delays or non-delivery resulting from incorrect or incomplete address information provided by the customer.
Failed Delivery Attempts
If a delivery attempt is unsuccessful due to customer unavailability or incorrect contact details, the courier partner may attempt re-delivery. Additional charges, if applicable, may be borne by the customer.
Contact Us
For any shipping-related queries, please contact our customer support team. We will be happy to assist you with your order status and delivery concerns.