Terms of service

OVERVIEW

Welcome to Aavya! The terms "we", "us" and "our" refer to Aavya. Aavya operates this store and website, including all related information, content, features, tools, products and services in order to provide customers with a seamless shopping experience. Our store offers a curated range of lifestyle, home, kitchen, travel, fashion, beauty, electronics, pet, baby and other everyday problem-solving products. Aavya is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 2 - OUR PRODUCTS

We make every reasonable effort to accurately display and describe our products, including images, specifications, colors, features and pricing. However, actual product appearance, packaging, color shades and dimensions may vary slightly due to supplier updates, manufacturing variations, photography, lighting conditions and device display settings.

Our products are intended for personal use unless otherwise stated. Product availability is subject to change without notice, and we reserve the right to discontinue or modify products at any time.

We do not guarantee that any product will meet individual expectations, preferences or intended purposes beyond the specifications provided on the product page.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Aavya reserves the right to accept, reject, limit or cancel any order at our sole discretion.

Orders may be cancelled or refused for reasons including but not limited to:

  • Product unavailability

  • Pricing or listing errors

  • Suspected fraudulent activity

  • Incomplete customer information

  • Excessive return or cancellation history

Your purchases are subject to our Return, Replacement and Refund Policy [LINK].

Orders placed through our website are intended for personal use only and may not be purchased for unauthorized resale or commercial distribution.

SECTION 5 - SHIPPING AND DELIVERY

Shipping and delivery timelines displayed on our website are estimates only and are not guaranteed.

Orders are generally processed and dispatched within 2–3 business days. Once shipped, delivery typically takes 3–5 business days depending on location and courier service availability.

Aavya shall not be liable for delays caused by courier partners, weather conditions, natural disasters, public holidays, customs processing, transportation disruptions or any circumstances beyond our reasonable control.

Risk of loss and ownership of products passes to the customer upon successful delivery.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms, the Services, or any purchase made through Aavya shall be subject to the exclusive jurisdiction of the courts located in Maharashtra, India.

SECTION 25 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at aavya9626@gmail.com.

 

Our contact information is posted below:

Team Aavya
aavya9626@gmail.com
Vasai, Palghar, Maharashtra – 401202
India